AWARDS
Waterview Hospitality prides itself on its exceptional management, which has consistently been recognized by our brands: IHG, Choice and Marriott. Our management ethos is simple, yet effective: we promise Clean Rooms & Friendly Service. Below is a selection of the awards given to our properties in recent years.
2024 Awards:
Owner Operator Award:
This award is given to the Owners and Management Companies who have 3 or more award winning hotels in their portfolio and have achieved the highest level of excellence. We are very proud to say this is Waterview Hospitality/MPH Hotels 3rd consecutive year achieving this award. There are only 4 ownership groups within IHG, that have won this distinction 3 years in a row.”
Waterview Hospitality prides itself on its exceptional management, which has consistently been recognized by our brands: IHG, Choice and Marriott. Our management ethos is simple, yet effective: we promise Clean Rooms & Friendly Service. Below is a selection of the awards given to our properties in recent years.
2024 Awards:
Owner Operator Award:
This award is given to the Owners and Management Companies who have 3 or more award winning hotels in their portfolio and have achieved the highest level of excellence. We are very proud to say this is Waterview Hospitality/MPH Hotels 3rd consecutive year achieving this award. There are only 4 ownership groups within IHG, that have won this distinction 3 years in a row.”
Torchbearer Award:
This award is given to the Hotels that have achieved the highest level of excellence. To win this award, the hotel must have met or exceeded important Guest Experience metric targets including Guest Love scores, cleanliness, loyalty recognition, loyalty enrollments, and other goals. This award only recognizes the top 1% of the brand.
We are extremely proud to say that Waterview Hospitality had 4 hotels bring home the Torchbearer Award for 2024- our Holiday Inn Express in St. Petersburg / Madeira Beach, Florida, our Holiday Inn Express in Ruskin, Florida, our Holiday Inn Express in Ironton, Ohio, and our Holiday Inn Express in Moundsville, West Virginia.
This award is given to the Hotels that have achieved the highest level of excellence. To win this award, the hotel must have met or exceeded important Guest Experience metric targets including Guest Love scores, cleanliness, loyalty recognition, loyalty enrollments, and other goals. This award only recognizes the top 1% of the brand.
We are extremely proud to say that Waterview Hospitality had 4 hotels bring home the Torchbearer Award for 2024- our Holiday Inn Express in St. Petersburg / Madeira Beach, Florida, our Holiday Inn Express in Ruskin, Florida, our Holiday Inn Express in Ironton, Ohio, and our Holiday Inn Express in Moundsville, West Virginia.
Spirit of True Hospitality Award:
This Award is given to the Hotels that achieved Elite Levels of Excellence by achieving their GSI Rank and Scoring 90 or above in cleanliness and overall guest satisfaction. Congratulations to our Holiday Inn Express in Wildwood, Florida for achieving this award in 2024.
Newcomer Award:
This award is given to a new development or conversion hotel that have achieved the highest level of excellence after opening. Congratulations to our Staybridge Suites in Winter Haven, Florida for bringing home the 1st Newcomer Award for Waterview Hospitality in 2024.
2023 Awards:
IHG recognized Waterview Hospitality for 2 consecutive years with the Owner Operator Excellence Award for 2023. This is an extremely selective recognition only for management companies with 3 or more hotels who have won the Torchbearer Award or Spirit of True Hospitality Award.
This award is only given to 11 hotel management/ownership groups for ALL IHG branded hotels in 2023. To qualify you must have had 3 or more award winning hotels and no hotels in the compliance process. This was the second year in a row that Waterview/MPH has won this award of hotel management companies.
Torchbearer Award:
This award is given to the hotels that achieve the highest level of excellence. Roughly top 1% of the brand wins this award every year.
IHG awarded 2 of our Holiday Inn Express & Suites with the Torchbearer Award. This is the highest level IHG award possible for a property. The Torchbearer Award is granted to hotels that maintained Elite Status in 2023 and met all Guest Target Metrics. We are proud that our property in Ruskin, Florida and Moundsville, West Virginia achieved this award.
Spirit of True Hospitality Award:
Given to the hotels that achieve the highest levels of excellence, but are not eligible for the Torchbearer Award which is about the top 5% of the hotels.
IHG awarded our Holiday Inn Express & Suites in Ironton, Ohio with the Spirit of True Hospitality Award. To receive this distinction, the hotels maintained Elite Status in 2023 and ranked 90+ in Cleanliness.
2022 Awards:
IHG recognized Waterview Hospitality with the Owner Operator Excellence Award for 2022. This is an extremely selective recognition only for management companies with 3 or more hotels who have won the Torchbearer Award or Spirit of True Hospitality Award.
This award is only given to 9 hotel management/ownership groups for ALL IHG branded hotels in 2022. To qualify you must have had 3 or more award winning hotels and no hotels in the compliance process. This was the first time Waterview/MPH has won this award of hotel management companies.
Torchbearer Award:
This award is given to the hotels that achieve the highest level of excellence. Roughly top 1% of the brand wins this award every year.
IHG awarded our Holiday Inn Express & Suites in Wildwood, Florida with the Torchbearer Award. This is the highest level IHG award possible for a property. The Torchbearer Award is granted to hotels that maintained Elite Status in 2022 and met all Guest Target Metrics.
Spirit of True Hospitality Award:
Given to the hotels that achieve the highest levels of excellence, but are not eligible for the Torchbearer Award which is about the top 5% of the hotels.
IHG awarded 3 of our Holiday Inn Express & Suites with the Spirit of True Hospitality Award. To receive this distinction, the hotels maintained Elite Status in 2022 and ranked 90+ in Cleanliness. We are proud that our property in Ruskin, Florida achieved this award. Also, our properties in Alachua, Florida, and Wildwood, Florida achieved this recognition for their second year in a row.
2021 Awards:
IHG awarded 2 of our Holiday Inn Express & Suites with the Spirit of True Hospitality Award. We are proud that our properties in Alachua, Florida, and Wildwood, Florida achieved this recognition.
2020 Awards:
IHG awarded 3 of our Holiday Inn Express & Suites with the Spirit of True Hospitality Award. We are proud that our properties in Ironton, Ohio, Salem, Illinois, and Ruskin, Florida achieved this recognition.
100 2nd Avenue South
Suite 301 - N
St. Petersburg, FL 33701
P: (727) 914-8889
mikebholtz@mphhotels.com
Suite 301 - N
St. Petersburg, FL 33701
P: (727) 914-8889
mikebholtz@mphhotels.com